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Streaming Live.../Classroom CE Check out our live streams for 2013...
Construction Risk & Insurance Specialist (CRIS) designation program in partnership with International Risk Management Institute, Inc. (IRMI®)
Accredited Adviser in Insurance (AAI) Combine your technical knowledge of insurance coverages with sales expertise and apply it to actual ...
E&O Risk Management III: The Challenge of Change Recently updated to provide today's agent with the latest info and Best Practices...
Certified Insurance Service Representative (CISR) Program Restructured for 2013! Commercial and Personal lines topics...
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Seven Steps to Personal Lines Success
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The Seven Steps to Personal Lines Success is a well-rounded series of STEP classes to enhance every agent's knowledge and understanding of personal lines insurance products.
| TUITION: |
$95.00/member |
$190.00/non-member |
| REGISTRATION: |
8:30 a.m. |
| CLASS TIME: |
9:00 a.m. to 4:00 p.m. |
| EXAM: |
4:00 p.m. to 5:00 p.m. |
| The exam is optional. You will receive the CEUs without taking the exam. You are required to take and pass the exam if you want to receive the certificate. |
Photo ID:
You must present a photo ID to the registrar at all program locations.
Cancellation Policy:
There will be a $35.00 penalty fee if we are not notified within three (3)
working days of the scheduled class. Failure to cancel will result in loss
of full registration fee. Please call 48 hours in advance to ensure availability.
A $10 charge will be added to all walk-ins and registrations received within
24 hours of the class.
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Registration Options
We've
implemented a secure system for registration and now only accept credit cards
for web registrations.
REGISTER BY PHONE:
800-742-6363
800-222-2699
508-634-2900
REGISTER BY
FAX:
508-634-2929
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| Step #1 - Homeowners Policy
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| When
was the last time you really read the homeowners (HO) policy? We’ll do a
complete overview of the HO policy, including all of the changes that have
come down through ALL of the edition dates. Everyone should start on a level
playing field. This may be your "Intro" course to the HO policy or a great
"refresher" one.
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Not Offered in 2013 - Call Association Education at
1-800-222-2699 for future scheduling.
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Step #2 - MA Personal
Auto Policy
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| The
Personal Auto Policy (PAP) can be the "bread and butter" for many agencies!
Gain a solid understanding of the coverages provided under this widely sold
policy. Whether you’re an "old pro" at personal auto — or not — you must
complete this course to become a "Proven Personal Lines Professional".
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Finished for 2013 - Call Association Education
at 1-800-222-2699 for future scheduling.
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Step #3 - Miscellaneous Property
Coverage
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We’ll
take an in-depth look at the:
- Condominium Policy...what you need to consider when selling it, the
differences between it and the HO policy and potential E&O problems;
- Dwelling Fire Policy...why you use it, and what it does that the HO
policy would not do; and
- Inland Marine coverages...when they are used and coverages provided.
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Finished for 2013 - Call Association Education
at 1-800-222-2699 for future scheduling.
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Step #4 - Boats, Flood
& Personal Umbrella
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We’ve got three great
topics to cover:
- Boat & Yacht Policies - you’ll enjoy a lively discussion on the
important issues, concepts and coverages provided in these policies;
- Flood - let’s take a close look at the coverages found under the
Dwelling Flood Form, flood eligibility requirements and other important
issues; and
- Personal Umbrella Policy - we’ll compare important issues and usual
conditions & provisions.
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DATE |
MEMBERS |
NON-MEMBERS |
CLASS NAME |
CITY |
CEUs |
| 6/5/13 |
247309 |
247309 |
Personal Lines Step #4-Boats, Flood & Per Umbrella |
Milford, MA |
7 |
| 6/6/13 |
247310 |
247310 |
Personal Lines Step #4-Boats, Flood & Per Umbrella |
Peabody, MA |
7 |
| 6/12/13 |
247311 |
247311 |
Personal Lines Step #4-Boats, Flood & Per Umbrella |
Northampton, MA |
7 |
| 6/13/13 |
247312 |
247312 |
Personal Lines Step #4-Boats, Flood & Per Umbrella |
Randolph, MA |
7 |
CEU Key:
S- Massachusetts CE credits applied for
V- CEUs Vary by State
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Step #5 - Issues & Problems
In The Homeowners Policy
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When
you reach STEP 5, you’re over the hump! We’ll discuss:
- How to understand the "ordinance or law" exclusion, E&O problems for
agents, & how to provide coverage;
- How to suggest the new ISO "Additional Limits of Insurance" endorsement
which provides the answer to the "guaranteed replacement cost" issue; and
- The "business issue" to see what’s excluded, what’s covered and available
endorsements.
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DATE |
MEMBERS |
NON-MEMBERS |
CLASS NAME |
CITY |
CEUs |
| 8/7/13 |
247313 |
247313 |
Personal Lines Step#5-Issues HO |
Peabody, MA |
7 |
| 8/20/13 |
247314 |
247314 |
Personal Lines Step#5-Issues HO |
Northampton, MA |
7 |
| 8/21/13 |
247315 |
247315 |
Personal Lines Step#5-Issues HO |
Milford, MA |
7 |
| 8/22/13 |
247316 |
247316 |
Personal Lines Step#5-Issues HO |
Randolph, MA |
7 |
CEU Key:
S- Massachusetts CE credits applied for
V- CEUs Vary by State
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Step #6 - Issues & Problems
In MA Personal Auto Policy & Personal Lines Case Study
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Come
armed with questions on the Personal Auto Policy (PAP). We’ll discuss:
- What "furnished for regular use" means and the "public or livery use"
issue; and
- How do you adequately cover the equipment on customized vehicles; and
- The problems in a complex PAP with a case study of a true-to-life client
complete with divorce, remarriage, step children, company cars and business
activities.
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DATE |
MEMBERS |
NON-MEMBERS |
CLASS NAME |
CITY |
CEUs |
| 10/3/13 |
247317 |
247317 |
Seven Steps (PL)#6 Issues with Personal Auto Policy |
Milford, MA |
6 |
| 10/10/13 |
247318 |
247318 |
Seven Steps (PL)#6 Issues with Personal Auto Policy |
Randolph, MA |
6 |
| 10/23/13 |
247319 |
247319 |
Seven Steps (PL)#6 Issues with Personal Auto Policy |
Peabody, MA |
6 |
| 10/24/13 |
247320 |
247320 |
Seven Steps (PL)#6 Issues with Personal Auto Policy |
Northampton, MA |
6 |
CEU Key:
S- Massachusetts CE credits applied for
V- CEUs Vary by State
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Step #7- Account Development
Techniques/E&O Tips & Traps/Personal Lines Claims
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| You’ve
made it to the final step! You know a lot about the coverages, but you need
to learn how to round out your client’s account. We’ll show you how to avoid
E&O exposures and how to implement some "fast fixes" for important E&O considerations.
And finally, we’ll discuss how you can keep those hard earned clients by
providing efficient and helpful claims services.
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|
DATE |
MEMBERS |
NON-MEMBERS |
CLASS NAME |
CITY |
CEUs |
| 12/5/13 |
247321 |
247321 |
Personal Lines Step#7-Acct Dev, E&O, PL Claims |
Peabody, MA |
6 |
| 12/9/13 |
247322 |
247322 |
Personal Lines Step#7-Acct Dev, E&O, PL Claims |
Northampton, MA |
6 |
| 12/11/13 |
247323 |
247323 |
Personal Lines Step#7-Acct Dev, E&O, PL Claims |
Milford, MA |
6 |
| 12/12/13 |
247324 |
247324 |
Personal Lines Step#7-Acct Dev, E&O, PL Claims |
Randolph, MA |
6 |
CEU Key:
S- Massachusetts CE credits applied for
V- CEUs Vary by State
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