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Commercial Property Coverages Learn how to use ISO's CP Form and all the special forms that go with it!

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Agency E&O Risk Management II This E&O Loss Control Seminar will discuss Causes of Loss, Standards of Care, File Documentation ...

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Certified Insurance Service Representative (CISR)

The Certified Insurance Service Representative (CISR) program is a practical program that stresses the understanding and analysis of risks and exposures. A student should have a basic knowledge of insurance.  The CISR program consists of 5 one-day courses that cover all phases of the CSR's daily work. They are as follows: Agency Operations, Commercial Casualty, Commercial Property, Personal Auto and Personal Residential.  You may take the courses in any order. Each course is followed by a one-hour exam.  Anyone may attend the courses and receive the CEUs without taking the exam. However, if you wish to attain the designation, you must pass each of the 5 exams. To earn the CISR designation you must successfully complete the program and pass the exams within three calendar years following the passage of the first exam.

The state requires that all registrants attend a class in its entirety to receive continuing education credits (CEUs). Partial credit is not given for partial attendance.
LATE ARRIVALS WILL NOT RECEIVE ANY CEUs.

TUITION: $155.00/member $155.00/non-member
For all CISR programs, if your state charges a CE fee, you must pay this additional charge by check or credit card at the class.
REGISTRATION: 7:30 a.m.
CLASS TIME: 8:00 a.m. to 4:00 p.m.
EXAM: 4:00 p.m. to 5:00 p.m.
You do not need to take or pass the exam to receive CEUs. The state requires that all registrants attend each course in its entirety to receive CEUs. Partial credit is not given for partial attendance and late arrivals will not receive any CEUs.

Photo ID: You must present a photo ID to the registrar at all program locations.

Cancellation Policy: There will be a $55.00 penalty fee if we are not notified in advance of three (3) working days of the scheduled class. Failure to cancel will result in loss of full registration fee.
Late Registrant/Walk-in Fee: A $10 charge will be added to all walk-ins and registrations received within 24 hours of the class. Please call 48 hours in advance to ensure availability.

Online Opportunity. . .Attend our CISR courses in the classroom or go online -- the choice is yours! Anytime you have access to the Internet, class is in session. To find out how to take a CISR course online, call 800-633-2165 or go to www.cisr-edu.com

Check it out...
The William T. Hold Seminars are Open to the Public!
Registration Options

We've implemented a secure system for registration and now only accept credit cards for web registrations.


      
REGISTER BY PHONE:
800-742-6363
800-222-2699
508-634-2900

REGISTER BY FAX:
508-634-2929


Agency Operations
Learn the important functions of an independent agency. We will cover: How to develop professional relationships; An in-depth look at binding insurance, claims processing, certificates of insurance, renewals, cancellations & billing; and the legal aspects of what you do. Attendance at a CISR Agency Operations class may qualify you to earn an E&O premium credit. Check with your individual carrier (Reliance National, SAFECO, or Utica).


DATE 

MEMBERS

NON-MEMBERS

CLASS NAME

CITY

CEUs
6/4/12 246199 246199 CISR Agency Operations Manchester, NH 8
6/5/12 246200 246200 CISR Agency Operations White River Junction, VT 7
6/5/12 246201 246201 CISR Agency Operations Milford, MA 8
6/5/12 246202 246202 CISR Agency Operations Plymouth, MA 8
6/7/12 246203 246203 CISR Agency Operations Lenox, MA 8
6/12/12 246204 246204 CISR Agency Operations Peabody, MA 8
6/19/12 246205 246205 CISR Agency Operations Taunton, MA 8
6/20/12 246206 246206 CISR Agency Operations Sturbridge, MA 8
6/21/12 246198 246198 CISR Agency Operations Northampton, MA 8
12/4/12 246207 246207 CISR Agency Operations Burlington, VT 7
12/4/12 246208 246208 CISR Agency Operations Westport, MA 8
12/7/12 246209 246209 CISR Agency Operations Tewksbury, MA 8
12/11/12 246210 246210 CISR Agency Operations Leominster, MA 8
12/12/12 246211 246211 CISR Agency Operations South Portland, ME 8
12/12/12 246212 246212 CISR Agency Operations Randolph, MA 8
12/13/12 246213 246213 CISR Agency Operations Hyannis, MA 8
12/13/12 246214 246214 CISR Agency Operations Chicopee, MA 8
12/13/12 246215 246215 CISR Agency Operations Milford, MA 8
12/20/12 246216 246216 CISR Agency Operations Warwick, RI 8
CEU Key:
S- Massachusetts CE credits applied for
V- CEUs Vary by State


Commercial Casualty
Uncover the building blocks of Commercial Casualty Insurance. We will cover: liability in the CGL policy; the differences between occurrence and claims-made claims; an overview of workers’ compensation insurance; an overview of the commercial auto policy; and important endorsements.

DATE 

MEMBERS

NON-MEMBERS

CLASS NAME

CITY

CEUs
2/8/12 246220 246220 CISR Commercial Casualty Plymouth, MA 8
2/21/12 246221 246221 CISR Commercial Casualty Milford, MA 8
2/22/12 246222 246222 CISR Commercial Casualty Peabody, MA 8
2/22/12 246223 246223 CISR Commercial Casualty Taunton, MA 8
2/23/12 246224 246224 CISR Commercial Casualty Northampton, MA 8
8/2/12 246225 246225 CISR Commercial Casualty Warwick, RI 8
8/7/12 246226 246226 CISR Commercial Casualty Hyannis, MA 8
8/8/12 246227 246227 CISR Commercial Casualty Randolph, MA 8
8/9/12 246228 246228 CISR Commercial Casualty Lenox, MA 8
8/14/12 246229 246229 CISR Commercial Casualty Burlington, VT 8
8/14/12 246230 246230 CISR Commercial Casualty Leominster, MA 8
8/14/12 246231 246231 CISR Commercial Casualty Milford, MA 8
8/16/12 246232 246232 CISR Commercial Casualty South Portland, ME 8
8/22/12 246233 246233 CISR Commercial Casualty Tewksbury, MA 8
8/23/12 246234 246234 CISR Commercial Casualty Westport, MA 8
8/30/12 246235 246235 CISR Commercial Casualty Chicopee, MA 8
CEU Key:
S- Massachusetts CE credits applied for
V- CEUs Vary by State

Commercial Property
The essentials of Commercial Property Insurance will be addressed.  We will cover: an in-depth analysis of the coverage including buildings and contents; endorsements; and how the Commercial Lines Marine Policy compliments the Commercial Property Policy.

DATE 

MEMBERS

NON-MEMBERS

CLASS NAME

CITY

CEUs
4/3/12 246236 246236 CISR Commercial Property White River Junction, VT 8
4/3/12 246237 246237 CISR Commercial Property Northampton, MA 8
4/4/12 246238 246238 CISR Commercial Property Taunton, MA 8
4/11/12 246239 246239 CISR Commercial Property Manchester, NH 8
4/12/12 246240 246240 CISR Commercial Property Lenox, MA 8
4/17/12 246241 246241 CISR Commercial Property Milford, MA 8
4/18/12 246242 246242 CISR Commercial Property Plymouth, MA 8
4/19/12 246243 246243 CISR Commercial Property Sturbridge, MA 8
4/25/12 246244 246244 CISR Commercial Property Peabody, MA 8
9/19/12 246245 246245 CISR Commercial Property South Portland, ME 8
10/2/12 246246 246246 CISR Commercial Property Tewksbury, MA 8
10/2/12 246247 246247 CISR Commercial Property Warwick, RI 8
10/4/12 246248 246248 CISR Commercial Property Burlington, VT 8
10/10/12 246249 246249 CISR Commercial Property Leominster, MA 8
10/16/12 246250 246250 CISR Commercial Property Randolph, MA 8
10/17/12 246251 246251 CISR Commercial Property Hyannis, MA 8
10/18/12 246252 246252 CISR Commercial Property Chicopee, MA 8
10/24/12 246253 246253 CISR Commercial Property Milford, MA 8
10/30/12 246254 246254 CISR Commercial Property Westport, MA 8
CEU Key:
S- Massachusetts CE credits applied for
V- CEUs Vary by State


Personal Auto
Let’s analyze coverage in the Personal Auto Policy. We will cover liability, medical payments, uninsured motorists and physical damage coverage provided in the policy plus important endorsements.

DATE 

MEMBERS

NON-MEMBERS

CLASS NAME

CITY

CEUs
3/6/12 246265 246265 CISR Personal Auto Chicopee, MA 8
3/7/12 246266 246266 CISR Personal Auto Leominster, MA 8
3/8/12 246267 246267 CISR Personal Auto Randolph, MA 8
3/13/12 246268 246268 CISR Personal Auto Burlington, VT 8
3/14/12 246269 246269 CISR Personal Auto Tewksbury, MA 8
3/14/12 246270 246270 CISR Personal Auto Hyannis, MA 8
3/16/12 246272 246272 CISR Personal Auto South Portland, ME 7
3/20/12 246273 246273 CISR Personal Auto Lenox, MA 8
3/20/12 246274 246274 CISR Personal Auto Westport, MA 8
3/21/12 246275 246275 CISR Personal Auto Milford, MA 8
9/5/12 246276 246276 CISR Personal Auto Milford, MA 8
9/6/12 246277 246277 CISR Personal Auto Northampton, MA 8
9/12/12 246278 246278 CISR Personal Auto Plymouth, MA 8
9/13/12 246279 246279 CISR Personal Auto Taunton, MA 8
9/14/12 246280 246280 CISR Personal Auto Peabody, MA 8
9/20/12 246281 246281 CISR Personal Auto Sturbridge, MA 8
9/25/12 246282 246282 CISR Personal Auto White River Junction, VT 8
CEU Key:
S- Massachusetts CE credits applied for
V- CEUs Vary by State


Personal Residential
This class sheds new light on the details of the Homeowners Policy.  We will cover: a complete analysis of the Homeowners Policy; a complete analysis of the HO2, HO3, HO6 and all major endorsements; and compare and contrast the Homeowners Policy with the Dwelling Fire Policy.


DATE 

MEMBERS

NON-MEMBERS

CLASS NAME

CITY

CEUs
3/15/12 246271 246271 CISR Personal Auto Warwick, RI 8
5/9/12 246283 246283 CISR Personal Residential Westport, MA 8
5/15/12 246284 246284 CISR Personal Residential Leominster, MA 8
5/16/12 246285 246285 CISR Personal Residential Milford, MA 8
5/22/12 246286 246286 CISR Personal Residential South Portland, ME 8
5/23/12 246287 246287 CISR Personal Residential Randolph, MA 8
5/24/12 246289 246289 CISR Personal Residential Tewksbury, MA 8
5/29/12 246288 246288 CISR Personal Residential Burlington, VT 8
5/30/12 246290 246290 CISR Personal Residential Chicopee, MA 8
5/31/12 246291 246291 CISR Personal Residential Hyannis, MA 8
5/31/12 246292 246292 CISR Personal Residential Warwick, RI 8
11/1/12 246293 246293 CISR Personal Residential White River Junction, VT 8
11/1/12 246294 246294 CISR Personal Residential Lenox, MA 8
11/6/12 246295 246295 CISR Personal Residential Sturbridge, MA 8
11/7/12 246296 246296 CISR Personal Residential Northampton, MA 8
11/13/12 246297 246297 CISR Personal Residential Manchester, NH 8
11/13/12 246298 246298 CISR Personal Residential Taunton, MA 8
11/14/12 246299 246299 CISR Personal Residential Plymouth, MA 8
11/15/12 246300 246300 CISR Personal Residential Peabody, MA 8
11/28/12 246301 246301 CISR Personal Residential Milford, MA 8
CEU Key:
S- Massachusetts CE credits applied for
V- CEUs Vary by State


Registration Form
Name:  
Agency/Company:  
Street:  
City, State, Zip:  
Phone:  
e-mail:
 
Class Date:  
Location:
  
GL Number:  
Class Topic:
  
PAYMENT OPTIONS:
Make check payable to: MAIA, 91 Cedar Street, Milford, MA 01757
Credit Card: Amex  Mastercard Visa
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Card Number:  
Expiration Date:  
Amount:  
Signature:  
  Mail to MAIA or Fax to (508) 634-2929. . . . . . . . . . . . . . . .Thank you for your business!