Certified Insurance Service Representative (CISR)

The Certified Insurance Service Representative (CISR) program is a practical program that stresses the understanding and analysis of risks and exposures. A student should have a basic knowledge of insurance.  The CISR program consists of 5 one-day courses that cover all phases of the CSR's daily work. They are as follows: Agency Operations, Commercial Casualty, Commercial Property, Personal Auto and Personal Residential.  You may take the courses in any order.Each course is followed by a one-hour exam.  Anyone may attend the courses and receive the CEUs without taking the exam. However, if you wish to attain the designation, you must pass each of the 5 exams. To earn the CISR designation you must successfully complete the program and pass the exams within three calendar years following the passage of the first exam.

The state requires that all registrants attend a class in its entirety to receive continuing education credits (CEUs). Partial credit is not given for partial attendance. LATE ARRIVALS WILL NOT RECEIVE ANY CEUs.

TUITION: $135.00/member $135.00/non-member
REGISTRATION: 7:30 a.m.
CLASS TIME: 8:00 a.m. to 4:00 p.m.
EXAM: 4:00 p.m. to 5:00 p.m.
You do not need to take or pass the exam to receive CEUs. The state requires that all registrants attend each course in its entirety to receive CEUs. Partial credit is not given for partial attendance and late arrivals will not receive any CEUs.
Photo ID: You must present a photo ID to the registrar at all program locations.

Cancellation Policy: There will be a $35.00 penalty fee if we are not notified within three (3) working days of the scheduled class. Failure to cancel will result in loss of full registration fee. Please call 48 hours in advance to ensure availability. A $10 charge will be added to all walk-ins and registrations received within 24 hours of the class.
Online Opportunity. . .Attend our CISR courses in the classroom or go online -- the choice is yours! Anytime you have access to the Internet, class is in session. To find out how to take a CISR course online, call 800-663-2165 or go to www.cisr-edu.com

Advanced Coursework...
CISR William T. Hold Seminars (previously CISR ALS)!

Registration Options


We've implemented a secure system for registration and now only accept credit cards for web registrations.
      Verisign Secure Site
REGISTER BY PHONE:
800-742-6363
800-222-2699
508-628-5430

REGISTER BY FAX:
508-628-5443

Agency Operations
Learn the important functions of an independent agency. We will cover: How to develop professional relationships; An in-depth look at binding insurance, claims processing, certificates of insurance, renewals, cancellations & billing; and the legal aspects of what you do. Attendance at a CISR Agency Operations class may qualify you to earn an E&O premium credit. Check with your individual carrier (Reliance National, SAFECO, or Utica).


DATE 

MEMBERS

NON-MEMBERS

CLASS NAME

CITY

CEUs
6/4/08 242080 242080 CISR Agency Operations Plymouth, MA 8
6/5/08 242081 242081 CISR Agency Operations Pittsfield, MA 8
6/10/08 242083 242083 CISR Agency Operations Concord, NH 8
6/12/08 242079 242079 CISR Agency Operations White River Junction, VT 8
6/12/08 242082 242082 CISR Agency Operations Northampton, MA 8
6/18/08 242084 242084 CISR Agency Operations Framingham, MA 8
6/18/08 242085 242085 CISR Agency Operations Taunton, MA 8
6/19/08 242086 242086 CISR Agency Operations Peabody, MA 8
6/26/08 242087 242087 CISR Agency Operations Sturbridge, MA 8
12/2/08 242088 242088 CISR Agency Operations Burlington, VT 8
12/2/08 242089 242089 CISR Agency Operations Tewksbury, MA 8
12/3/08 242090 242090 CISR Agency Operations Leominster, MA 8
12/4/08 242091 242091 CISR Agency Operations Portland, ME 8
12/4/08 242092 242092 CISR Agency Operations West Springfield, MA 8
12/4/08 242093 242093 CISR Agency Operations Westport, MA 8
12/9/08 242094 242094 CISR Agency Operations Hyannis, MA 8
12/10/08 242095 242095 CISR Agency Operations Randolph, MA 8
12/16/08 242096 242096 CISR Agency Operations Framingham, MA 8
12/16/08 242097 242097 CISR Agency Operations Warwick, RI 8
CEU Key:
S- Massachusetts CE credits applied for
V- CEUs Vary by State


Commercial Casualty
Uncover the building blocks of Commercial Casualty Insurance. We will cover: liability in the CGL policy; the differences between occurrence and claims-made claims; an overview of workers’ compensation insurance; an overview of the commercial auto policy; and important endorsements.

DATE 

MEMBERS

NON-MEMBERS

CLASS NAME

CITY

CEUs
8/5/08 242107 242107 CISR Commercial Casualty Warwick, RI 8
8/6/08 242108 242108 CISR Commercial Casualty Hyannis, MA 8
8/7/08 242109 242109 CISR Commercial Casualty Leominster, MA 8
8/12/08 242110 242110 CISR Commercial Casualty Burlington, VT 8
8/13/08 242111 242111 CISR Commercial Casualty West Springfield, MA 8
8/14/08 242112 242112 CISR Commercial Casualty Framingham, MA 8
8/19/08 242113 242113 CISR Commercial Casualty Portland, ME 8
8/20/08 242114 242114 CISR Commercial Casualty Tewksbury, MA 8
8/21/08 242115 242115 CISR Commercial Casualty Randolph, MA 8
8/26/08 242116 242116 CISR Commercial Casualty Westport, MA 8
CEU Key:
S- Massachusetts CE credits applied for
V- CEUs Vary by State

Commercial Property
The essentials of Commercial Property Insurance will be addressed.  We will cover: an in-depth analysis of the coverage including buildings and contents; endorsements; and how the Commercial Lines Marine Policy compliments the Commercial Property Policy.

DATE 

MEMBERS

NON-MEMBERS

CLASS NAME

CITY

CEUs
5/12/08 242124 242124 CISR Commercial Property Peabody, MA 8
10/1/08 242126 242126 CISR Commercial Property Warwick, RI 8
10/2/08 242127 242127 CISR Commercial Property Framingham, MA 8
10/2/08 242128 242128 CISR Commercial Property Burlington, VT 8
10/10/08 242129 242129 CISR Commercial Property Leominster, MA 8
10/14/08 242130 242130 CISR Commercial Property Portland, ME 8
10/15/08 242131 242131 CISR Commercial Property Hyannis, MA 8
10/15/08 242132 242132 CISR Commercial Property West Springfield, MA 8
10/16/08 242133 242133 CISR Commercial Property Tewksbury, MA 8
10/22/08 242134 242134 CISR Commercial Property Westport, MA 8
10/29/08 242135 242135 CISR Commercial Property Randolph, MA 8
CEU Key:
S- Massachusetts CE credits applied for
V- CEUs Vary by State


Personal Auto
Let’s analyze coverage in the Personal Auto Policy. We will cover liability, medical payments, uninsured motorists and physical damage coverage provided in the policy plus important endorsements.

DATE 

MEMBERS

NON-MEMBERS

CLASS NAME

CITY

CEUs
9/3/08 242156 242156 CISR Personal Auto Concord, NH 7
9/10/08 242157 242157 CISR Personal Auto Plymouth, MA 8
9/11/08 242158 242158 CISR Personal Auto Taunton, MA 8
9/16/08 242159 242159 CISR Personal Auto White River Junction, VT 7
9/17/08 242160 242160 CISR Personal Auto Peabody, MA 8
9/18/08 242161 242161 CISR Personal Auto Sturbridge, MA 8
9/22/08 242163 242163 CISR Personal Auto Northampton, MA 8
9/23/08 242162 242162 CISR Personal Auto Pittsfield, MA 8
9/25/08 242164 242164 CISR Personal Auto Framingham, MA 8
CEU Key:
S- Massachusetts CE credits applied for
V- CEUs Vary by State


Personal Residential
This class sheds new light on the details of the Homeowners Policy.  We will cover: a complete analysis of the Homeowners Policy; a complete analysis of the HO2, HO3, HO6 and all major endorsements; and compare and contrast the Homeowners Policy with the Dwelling Fire Policy.


DATE 

MEMBERS

NON-MEMBERS

CLASS NAME

CITY

CEUs
5/13/08 242168 242168 CISR Personal Residential Framingham, MA 8
5/16/08 242169 242169 CISR Personal Residential West Springfield, MA 8
5/21/08 242171 242171 CISR Personal Residential Hyannis, MA 8
5/27/08 242172 242172 CISR Personal Residential Leominster, MA 8
5/28/08 242173 242173 CISR Personal Residential Randolph, MA 8
5/29/08 242174 242174 CISR Personal Residential Tewksbury, MA 8
11/4/08 242175 242175 CISR Personal Residential Northampton, MA 8
11/4/08 242176 242176 CISR Personal Residential Plymouth, MA 8
11/4/08 242177 242177 CISR Personal Residential White River Junction, VT 8
11/5/08 242178 242178 CISR Personal Residential Peabody, MA 8
11/12/08 242179 242179 CISR Personal Residential Framingham, MA 8
11/18/08 242180 242180 CISR Personal Residential Pittsfield, MA 8
11/20/08 242181 242181 CISR Personal Residential Portsmouth, NH 8
11/25/08 242182 242182 CISR Personal Residential Sturbridge, MA 8
11/25/08 242183 242183 CISR Personal Residential Taunton, MA 8
CEU Key:
S- Massachusetts CE credits applied for
V- CEUs Vary by State

 
Massachusetts Association of Insurance Agents
137 Pennsylvania Avenue, Framingham, MA 01701
800-972-9312 | (508) 628-5452 | (508) 628-5444 fax
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