Five Star Agency Designation (MEMBERS ONLY)

The Five Star Agency Designationsm program is designed to analyze your agency's culture and provide you with valuable information and insight that will ultimately effect your bottom line. Whether you're just beginning the journey, somewhere in the middle or within reach of the Five Star Agency Designationsm, your agency will benefit.

The program challenges you to continually improve your relationships with your clients, your company partners and your employees.

Consultation Services: If you are looking for a consultant for any part of your business, please contact Heather Kramer, Vice President of Training, at 508-634-2900 or email hkramer@massagent.com. While we do not endorse any particular consultant, we do have a referral list. MAIA members have used several of these consultants and were pleased with the results.