The BIG Event 2012: MAIA's Annual Convention and Trade Show

VIEW

• ALL Sessions

SESSIONS BY LEARNING TRACK

• Exhibit Hall
• Licensing Program
• PIP
• Sales Track...NEW!!
• Personal Lines
• Commercial Lines
• Personal & Commercial Lines
• E&O
• Management
• Personal & Career
• Receptions/Food Functions

SESSIONS BY DAY

• Thursday, Nov 8
• Friday, Nov 9
• Saturday, Nov 10
• Sunday, Nov 11

>>>REGISTER!

BIG EVENT 2012

CREATE YOUR OWN PERSONALIZED PROGRAM from a comprehensive curriculum of 75+ industry offerings.

FRIDAY
7:00 AM
F200 Friday Registration
7:30 AM – 8:45 AM
F210 Friday Utica's Continental Breakfast in the Atrium
8:30 AM – 5:00 PM
F220 Friday P&C Licensing Program – Day 1	F230 Friday Personal Insurance Professional (PIP) – Day 1
8:45 AM – 9:45 AM
F260 Friday International Insurance – Part 1 – “Introduction and the Exporter’s Policy”	F290 Friday C/C/C and You ...Just what DOES property damage liability cover or not?	F300 Friday Personal Umbrellas – How Do They Work…and When Don’t They Work?
8:45 AM – 10:45 AM
F250 Friday Perpetuation Planning
8:45 AM – 11:45 AM
F240 Friday Guess Who Is Suing Agents Today?
9:00 AM – 10:30 AM
F320 Friday How Owners & Managers Can Turn a CSR’s Service Mindset Into a Sales Generator in Four Simple yet Elusive Steps
10:00 AM – 11:00 AM
F340 Friday International Insurance – Part 2 – “Controlled Master Package”	F350 Friday Getting Blood from a Stone: How to Get Motivated and Sell More in Any Economy	F360 Friday Lessons Learned While Defending Insurance Agent’s E&O	F370 Friday Replacement Cost v. Reconstruction Cost and Insuring to Value
F380 Friday Commercial Umbrellas – How Do They Work…and When Don’t They Work?
10:00 AM – 1:00 PM
F330 Friday TRADE SHOW IS OPEN!
11:00 AM – 12:15 PM
F405 Friday The Legal Side of Human Resources (HR) in Insurance
11:00 AM – 12:30 PM
F400 Friday MAIA’s State Annual Meeting
11:15 AM – 12:15 PM
F410 Friday International Insurance – Part 3 – Auto, Employee Benefits & Cargo Coverage	F420 Friday Why Your Agency is Vulnerable to Fraud and Measures to Avoid Losing $$$	F430 Friday The Problem That Won’t Go Away: Why Agencies Hire Bad Salespeople and What To Do About It	F440 Friday Personal Condo Conundrums...
F450 Friday Personal Lines “OOPS!” (Often Overlooked Policy Sections)
11:30 PM – 12:30 PM
F460 Friday Bloody Mary Cocktail Reception
12:15 PM – 12:45 PM
F470 Friday Streaming in the Trade Show
1:00 PM – 2:15 PM
F480 Friday Arbella's Gourmet Luncheon with Guest Speaker, Susan Wornick, WCVB-TV's Midday Anchor & Consumer Reporter
2:30 PM – 4:00 PM
F490 Friday TRADE SHOW RE-OPENS!	F500 Friday Why Some Producers Don’t Bring in New Business – And What You Can Do About It
3:00 PM – 4:30 PM
F510 Friday The Keep/Sell Decision — Selling In vs Selling Out
3:30 PM – 4:30 PM
F530 Friday Commercial Lines “OOPS!” (Often Overlooked Policy Sections)	F540 Friday Project CAP	F550 Friday Your Website Does Not Have to Be Lousy	F560 Friday Critical Factors and Steps to a New Manager’s Success in an Insurance Agency
F570 Friday Q&A Potpourri	F580 Friday Insuring Trusts and the Personal Lines Homeowners Customer
4:30 PM – 6:00 PM
F590 Friday Boston Software’s T.G.I.F. Reception

Frequently Asked Questions | Need help? Ask Sheron
Massachusetts Association of Insurance Agents | 91 Cedar Street | Milford, MA 01757 | massagent.com®


CONFERENCE OVERVIEW CONFERENCE SESSIONS EXHIBIT HALL INDUSTRY PARTNERS HOTEL/TRAVEL