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Association Information

We are pleased to provide you with the following information::
Check out MAIA's listing of... Local Agents' Associations
The Independent Insurance Agents & Brokers of America (IIABA) has revised their logo. We are encouraging our members to put the new Big "I" logo on their websites to identify them as an Independent Insurance Agent. Visit our logo webpage [website login required] to download the file size that you need.
GENERAL INFORMATION
Phone Numbers
Local: (508) 634-2900
Toll Free: (800) 972-9312
Fax: (508) 634-2929
Education Toll Free: (800) 222-2699
TECH Hotline: (800) 870-7091
#1 Agency Local Phone: (508) 634-2902
#1 Agency Toll Free: (800) 742-6363
#1 Agency Fax: (508) 634-2930
Workers' Comp. Fax: (508) 634-2931
 

Location & Hours of Operation

The Massachusetts Association of Insurance Agents (MAIA) is located at 91 Cedar Street, Milford, MA 01757. Our hours of operation are Monday through Friday from 8:30 a.m. to 4:30 p.m. except during scheduled holidays.

 

Directions

From the Massachusetts Turnpike:

MAIA Headquarters, 91 Cedar Street, Milford, MA 01757- (508) 634-2900
or (800) 972-9312




MAIA’s offices are located on Cedar Street (Route 85) in Milford approximately 1/4 mile south of Exit 20 off of I-495. We are just two exits — about 10 miles — south of the MA Turnpike (I-90) and 15 miles north of I-95. There is ample free parking and many hotels, restaurants, and other services nearby.

Mass Pike to Exit 11A to I-495 South.  Take I-495 south to Exit 20 (Route 85 South).  At end of ramp
go right  straight thru sets of lights, MAIA is
third building on the left.    

From 495 North: Exit 20, at end of ramp go left at lights. Go through 1 more set of lights and MAIA is third building on the left. This is Route 85. (We are only approximately 1/2 mile from Rte 495.) 

 
2012 Holiday Schedule
The association's staff members will enjoy the following holidays with their families:
February 20, 2012 President's Day
April 16, 2012 Patriot's Day
May 28, 2012 Memorial Day
July 4, 2012 Independence Day
September 3, 2012 Labor Day
October 8, 2012 Columbus Day
November 22, 2012 Thanksgiving Day
November 23, 2012 Day After Thanksgiving
December 24, 2012 Christmas Eve Day
December 25, 2012 Christmas
2012 BOARD OF DIRECTORS

EXECUTIVE COMMITTEE

CHAIRMAN
Raymond D. Gallant
Gallant Insurance Agency
199 Great Road, P.O. Box 975
Acton, MA 01720

Tel: 978-263-3500
Fax: 978-263-1438
E-mail: rgallant@gallantins.com
CHAIRMAN-ELECT
Richard A. Perras
Finck & Perras Insurance Agency, Inc.
6 Campus Lane
Easthampton, MA 01027
Tel: 413-527-3000
Fax: 413-527-5970
E-mail: rperras@finckandperras.com
VICE CHAIRMAN
Thomas F. Skelly, Jr., CIC, LIA, AAI
Deland Gibson & Skelly Insurance Agency
36 Washington Street
Wellesley, MA 02481
Tel: 781-239-7626 (direct)
Fax: 781-237-4903
E-mail: tskelly@delandgibson.com
SECRETARY-TREASURER
Raymond Sirois, AAI
Personal Lines Manager
Martini Insurance Agency, Inc. 
6 Common Street, P.O. Box 565
Woburn, MA 01801

Tel: 781-935-0220
Fax: 781-933-9445
E-mail: rsirois@martiniinsurance.com
NATIONAL DIRECTOR, IIABA
Joseph P. Leahy, Jr.
Leahy & Brown Insurance + Realty
535 Allen Street, Suite 1
Springfield, MA 01118
Tel: 413-788-8393
Fax: 413-788-6492
E-mail: jleahy@leahyandbrown.com
IMMEDIATE PAST CHAIRMAN
John E. Toole, CIC, LIA, AAI, CWCA
L.V. Toole Insurance Agency, Inc.
195 Main Street, P.O. Box 319
Lee, MA 01238
Tel: 413-243-0089
Fax: 413-243-4221
E-mail: john@tooleinsurance.com

BOARD OF DIRECTORS

Beth Sylvia Caldwell, CIC
Sylvia & Company Insurance Agency, Inc.
500 Faunce Corner Road
Building 100, Suite 120
Dartmouth, MA 02747

Tel: 508-742-9222
Fax: 508-742-9322
E-mail:
bcaldwell@sylviainsurance.com
Glen E. Davis, CIC
Provider Insurance Group, Inc.
160 Gould Street, Suite 130
Needham Heights, MA 02494
Tel: 781-444-0347
Fax: 781-444-8461
E-mail:
gdavis@providerig.com
Joan DeCoste, CPCU, ARM, LIA
Walter J. May Agency
188 Whiting Street
Hingham, MA 02043
Tel: 781-749-4310
Fax: 781-749-1714
E-mail:
jdecoste@waltermayinsurance.com
George F. Doherty, CIC, AAI
Corcoran & Havlin Insurance Group
287 LInden Street, P.O. Box 9011
Wellesley, MA 02482

Tel: 781-235-3100
Fax: 781-235-7190
E-mail:
gdoherty@chinsurance.com
Arthur B. Fair, III, CIC, LIA, CPIA
Fair & Yeager Insurance
10 Main Street
Natick, MA 01760

Tel: 508-653-3131
Fax: 508-651-0129
E-mail:
abf@fyins.com
G.L. (Lee) Gaudette, III, CPCU
Gaudette Insurance Agency, Inc.
1 Plummers Corner
Whitinsville, MA 01588

Tel: 508-234-6333
Fax: 508-234-8121
E-mail:
lee@gaudette-insurance.com
James Herrick, Jr., CIC
Berkshire Insurance Group, Inc.
66 West Street, P.O. Box 4279
Pittsfield, MA 01202

Tel: 413-447-7376
Fax: 413-499-3918
E-mail:
jherrick@berkshireinsurancegroup.com
Edward J. Juliano
P.S. Dolan Insurance Service
1575 Main Street. P.O. Box 3067
Brockton, MA 02304
Tel: 508-586-2186
Fax: 508-586-1839
E-mail:
edjuliano@psdolaninsurance.com
Ely Kaplansky, CIC, CPIA, LIA
Kaplansky Insurance Agency
114 Harvard Street
Brookline, MA 02446

Tel: 617-738-5400
Fax: 617-738-8214
E-mail:
ekaplansky@kaplansky.com
John F. Koegel
Eastern Insurance Group LLC
233 West Central Street
Natick, MA 01760
Tel: 508-620-3317
Fax: 508-651-4617
E-mail:
jkoegel@easterninsurance.com
Daniel T. Morse, CIC
Morse Insurance Agency, Inc.
285 Washington Street
North Easton, MA 02356
Tel: 508-238-0056
Fax: 508-230-8367
E-mail:
danmorse@morseins.com
Dennis F. Murphy, III
D. Francis Murphy Insurance Agency, Inc.
50 Main Street
Hudson, MA 01749
Tel: 978-568-8711
Fax: 978-567-6436
E-mail:
dfmurphyiii@dfmurphy.com
Tara Philbin
Philbin Insurance Group
220 Broadway, Suite 304
Lynnfield, MA 01940

Mailing Address: P.O. Box 591
Peabody, MA 01960
Tel: 781-596-0033
E-mail:
tara@philbininsurancegroup.com
Charles N. Robinson
Rogers & Gray Insurance Agency, Inc.
434 Route 134, P.O. Box 1601
South Dennis, MA 02660
Tel: 508-760-4634
Fax: 508-258-2134
E-mail:
robinsonch@rogersgray.com
John R. Sweeney, CISR, CIC
John R. Sweeney Ins. Agency
56 Union Street
West Springfield, MA 01089
Tel: 413-732-5465
Fax: 413-732-5450
E-mail:
John@johnrsweeneyins.com
Stephen Tarpey, CIC, CPCU
Tarpey Insurance Group, Inc.
347 Central Street, P.O. Box 990
Saugus, MA 01906

Tel: 781-233-9050
Fax: 781-231-8151
E-mail:
steve@tarpeyinsurance.com
John Woods, Jr., CPCU
Thomas J. Woods Insurance Agency
20 Park Avenue, P.O. Box 2940
Worcester, MA 01613

Tel: 508-755-5944
Fax: 508-791-9841
E-mail: jwoods@woodsinsurance.com
STAFF LISTING

EXECUTIVE DEPARTMENT

Francis A. Mancini, Esq.
President & CEO
fmancini@massagent.com 
Oversees all aspects of the association and service corporation. Coordinates lobbying efforts on Beacon Hill.  Answers legal questions from members.  
Stella J. Bardsley
Assistant to the President & CEO
sbardsley@massagent.com
Assists the President with correspondence, inquiries, and requests.  Handles communications and planning for board meetings. 
Kate Bardsley
Executive Director
kbardsley@massahu.org
 
Administers all aspects of the Massachusetts Association of Health Underwriters (MassAHU) including membership, board of directors and annual meeting.

COMMUNICATIONS DEPARTMENT

Donna M. McKenna
Vice President of Communications
dmckenna@massagent.com
Oversees all MAIA communications, including newsletters, bulletins, and promotional pieces.  Assists members with questions on Registry procedures, private passenger auto insurance and Merit Rating. 
Kathy S. Cormier
Member Support Specialist
kcormier@massagent.com 
Responds to member requests for information on Registry procedures, personal auto issues, company financial ratings, and MAIA publications. 

LEGAL DEPARTMENT

Daniel J. Foley, Jr., Esq., CAE
Vice President of Government Affairs & General Counsel 
dfoley@massagent.com 
Offers legal advice/assistance to members on insurance laws and regulations as well as general business legal matters. Reviews & monitors legislative/and General Counsel regulatory activities at both federal and state levels.  Drafts legislation and lobbies on Beacon Hill.    

FINANCIAL DEPARTMENT

Patricia Loonie
Vice President of Finances
ploonie@massagent.com 
Manages all accounting and financial reporting for the service corporation. 
Christopher Kocur
Accounting Manager
ckocur@massagent.com 
Maintains membership data base and yearly dues billing, processes accounts payable and all association product orders.
D. Ping Chen
Accounting Manager
dpchen@massagent.com 
Manages all accounting and financial reporting for the Number One Insurance Agency.

INFORMATION SYSTEMS DEPARTMENT

Leo J. Fredette
Systems Administrator/Consultant 
lfredette@massagent.com 
Manages all aspects of the computer network and provides support for personal computer applications and hardware.  Serves as outside consultant to members.  Conducts technology-related seminars.

TECHNICAL AFFAIRS DEPARTMENT

Irene Morrill, CPCU, CIC, CRM, CRIS, CPIW, LIA, ARM
Vice President of Technical Affairs
imorrill@massagent.com 
Instructor for CIC, CISR, basic, intermediate and advanced classes (personal & commercial topics); Convention speaker; Author of TECH Talk and answers TECH Online and TECH Hotline; Designs coverage seminars and Personal Lines P&S Training; Reviews & maintains resource materials 

RECEPTIONISTS

Jane Wennerberg
Receptionist   
Answers busy switchboard and greets public during the morning.   
Dina Pontolilo
Receptionist  
Answers busy switchboard and greets public during the afternoon.   

EDUCATION DEPARTMENT

Heather Kramer, CIC
Vice President of Training
hkramer@massagent.com 
Oversees all educational offerings. Manages and organizes the Five Star Designation program. Responds and services member inquiries. 
Debra White, CISR
Program Coordinator
dwhite@massagent.com 
Coordinates CIC program and In-House offerings. Responds and services member inquiries. 
Carol Nelson, AIAM
Program Coordinator
cnelson@massagent.com 
Coordinates closings of education program and maintains appropriate records. Responds and services member inquiries.

MARKETING DEPARTMENT

Melinda B. Cordner, CAE
Vice President of Operations/
Marketing & Convention Services 
mcordner@massagent.com 
Manages the day-to-day operations of the association.  Oversees the design, production and mailing schedules of all marketing programs.  Organizes and runs the annual convention.  
Sheron Gagnon
Marketing Assistant
& Trade Fair Manager
sgagnon@massagent.com 
Administers all product & subscription services.  Assists Vice President with all meeting functions and the annual convention. Manages Trade Fair for the annual convention. 
Melissa Murphy, CIC
Marketing Specialist
mmurphy@massagent.com 
Acts as the marketing liaison for the Number One Insurance Agency and MassAHU. Assists in the design and production of marketing programs. Social Media lead.
Emily B. Oliver
Designer
eoliver@massagent.com 
Creates and updates promotional material for print and electronic communications.
Marc Emery
Print Production Specialist
memery@massagent.com 
Handles print production/copy center responsibilities.  Coordinates shipping & receiving services. 
Roberto Castro
Custodian/Maintenance
Responsible for classroom setup, cleaning and upkeep of the facility.

AGENCY SERVICES/ INSURANCE SERVICES DEPARTMENTS

Ann Tobin, CISR, CIC
Agency Manager

atobin@massagent.com 
Responsible for the day-to-day operations of
The Number One Insurance Agency.
Ellen Stoppel
E&O & Agents' Commercial
Umbrella Program Manager
estoppel@massagent.com 
Administers the Association's E&O and Penn National Commercial Umbrella Programs.
Michelle St. Angelo, CISR
Agents' & Lawyers' E&O Program Manager

mstangelo@massagent.com 
Administers the Association's Agents' E&O and the Lawyers' Professional Liability Programs.
Colleen Lahna
WC Program Manager
Liquor Liability Program Manager
clahna@massagent.com 
Administers the Association's Workers' Compensation and Liquor Liability Programs.
Barbara Lobdell, CISR
WC Underwriting Manager
blobdell@massagent.com 
Underwrites the Association's Workers' Compensation Programs.
Linda Hafner
RLI Program Manager

lhafner@massagent.com 
Administers the Associations' RLI Personal Umbrella and
Home Business Insurance Programs.
Karen Tobin
WC & RLI Assistant Program Manager

ktobin@massagent.com 
Assists with quoting, data entry and mail processing for the Workers' Compensation and RLI Insurance Programs.