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Association Information
| We are pleased to provide you with the following information:: |
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 The Independent Insurance Agents & Brokers of America (IIABA) has revised their logo. We are encouraging our members to put the new Big "I" logo on their websites to identify them as an Independent Insurance Agent. Visit our logo webpage [website login required] to download the file size that you need. |
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GENERAL INFORMATION
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| Phone Numbers |
| Local: |
(508) 634-2900 |
| Toll Free: |
(800) 972-9312 |
| Fax: |
(508) 634-2929 |
| Education Toll Free: |
(800) 222-2699 |
| TECH Hotline: |
(800) 870-7091 |
| #1 Agency Local Phone: |
(508) 634-2902 |
| #1 Agency Toll Free: |
(800) 742-6363 |
| #1 Agency Fax: |
(508) 634-2930 |
| Workers' Comp. Fax: |
(508) 634-2931 |
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Location & Hours of Operation
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The Massachusetts Association of Insurance Agents (MAIA) is located at 91 Cedar Street, Milford, MA 01757. Our hours of operation are Monday through Friday from 8:30 a.m. to 4:30 p.m. except during scheduled holidays.
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Directions
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From the Massachusetts Turnpike:
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MAIA Headquarters, 91 Cedar Street, Milford, MA 01757- (508) 634-2900
or (800) 972-9312
MAIA’s offices are located on Cedar Street (Route 85) in Milford approximately 1/4 mile south of Exit 20 off of I-495. We are just two exits — about 10 miles — south of the MA Turnpike (I-90) and 15 miles north of I-95. There is ample free parking and many hotels, restaurants, and other services nearby.
Mass Pike to Exit 11A to I-495 South. Take I-495 south to Exit 20 (Route 85 South). At end of ramp
go right straight thru sets of lights, MAIA is
third building on the left.
From 495 North: Exit 20, at end of ramp go left at lights. Go through 1 more set of lights and MAIA is third building on the left. This is Route 85. (We are only approximately 1/2 mile from Rte 495.)
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| The association's staff members will enjoy the following holidays with their families: |
| January 1, 2013 |
New Year's Day |
| February 18, 2013 |
President's Day |
| April 15, 2013 |
Patriot's Day |
| May 27, 2013 |
Memorial Day |
| July 4, 2013 |
Independence Day |
| July 5, 2013 |
Day After Independence Day |
| September 2, 2013 |
Labor Day |
| October 14, 2013 |
Columbus Day |
| November 11, 2013 |
Veteran's Day |
| November 28, 2013 |
Thanksgiving Day |
| November 29, 2019 |
Day After Thanksgiving |
| December 25, 2013 |
Christmas Day |
| 2013 BOARD OF DIRECTORS |
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EXECUTIVE COMMITTEE
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CHAIRMAN
Richard A. Perras
Finck & Perras Insurance Agency, Inc.
6 Campus Lane
Easthampton, MA 01027
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Tel: 413-527-3000
Fax: 413-527-5970
E-mail: rperras@finckandperras.com |
CHAIRMAN-ELECT
Thomas F. Skelly, Jr., CIC, LIA, AAI
Deland Gibson & Skelly Insurance Agency
36 Washington Street
Wellesley, MA 02481 |
Tel: 781-239-7626 (direct)
Fax: 781-237-4903
E-mail: tskelly@delandgibson.com |
VICE CHAIRMAN
Raymond Sirois, AAI
Personal Lines Manager
Martini Insurance Agency, Inc.
6 Common Street, P.O. Box 565
Woburn, MA 01801 |
Tel: 781-935-0220
Fax: 781-933-9445
E-mail: rsirois@martiniinsurance.com |
SECRETARY-TREASURER
G.L. (Lee) Gaudette, III, CPCU
Gaudette Insurance Agency, Inc.
1 Plummers Corner
Whitinsville, MA 01588
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Tel: 508-234-6333
Fax: 508-234-8121
E-mail: lee@gaudette-insurance.com |
NATIONAL DIRECTOR, IIABA
Joseph P. Leahy, Jr.
Leahy & Brown Insurance + Realty
535 Allen Street, Suite 1
Springfield, MA 01118 |
Tel: 413-788-8393
Fax: 413-788-6492
E-mail: jleahy@leahyandbrown.com |
IMMEDIATE PAST CHAIRMAN
Raymond D. Gallant
Gallant Insurance Agency
199 Great Road, P.O. Box 975
Acton, MA 01720 |
Tel: 978-263-3500
Fax: 978-263-1438
E-mail: rgallant@gallantins.com |
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BOARD OF DIRECTORS
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Beth Sylvia Caldwell, CIC
Sylvia & Company Insurance Agency, Inc.
500 Faunce Corner Road
Building 100, Suite 120
Dartmouth, MA 02747
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Tel: 508-742-9222
Fax: 508-742-9322
E-mail: bcaldwell@sylviainsurance.com |
Benjamin Cavallo
Cavallo & Signoriello Insurance Agency
P.O. Box 406
Mansfield, MA 02048 |
Tel: 508-339-2951 x 111
Fax: 508-339-4811
E-mail: ben@candsins.com |
Glen E. Davis, CIC
Provider Insurance Group, Inc.
160 Gould Street, Suite 130
Needham Heights, MA 02494 |
Tel: 781-444-0347
Fax: 781-444-8461
E-mail: gdavis@providerig.com |
Joan DeCoste, CPCU, ARM, LIA
Walter J. May Agency
188 Whiting Street
Hingham, MA 02043
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Tel: 781-749-4310
Fax: 781-749-1714
E-mail: jdecoste@waltermayinsurance.com |
Thomas DePaulo
Meridian Insurance Agency
296 Bennington Street
East Boston, MA 02128
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Tel: 617-567-5710
Fax: 617-567-1027
E-mail: tdepaulo.boydi03@insuremail.net |
George F. Doherty, CIC, AAI, MBA
The Corcoran & Havlin Insurance Group
287 LInden Street, P.O. Box 9011
Wellesley, MA 02482
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Tel: 781-235-3100
Fax: 781-235-7190
E-mail: gdoherty@chinsurance.com |
Carl R. Goveia, CIC
Benson, Young & Downs Insurance Agency
P.O. Box 559
Provincetown, MA 02657
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Tel: 508-487-8188
Fax: 508-487-4135
E-mail: carlgoveia@byandd.com |
James Herrick, Jr., CIC
Berkshire Insurance Group, Inc.
66 West Street, P.O. Box 4279
Pittsfield, MA 01202
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Tel: 413-447-7376
Fax: 413-499-3918
E-mail: jherrick@berkshireinsurancegroup.com |
Edward J. Juliano
P.S. Dolan Insurance Service
1575 Main Street. P.O. Box 3067
Brockton, MA 02304
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Tel: 508-586-2186
Fax: 508-586-1839
E-mail: edjuliano@psdolaninsurance.com |
Ely Kaplansky, CIC, CPIA, LIA
Kaplansky Insurance Agency
114 Harvard Street
Brookline, MA 02446
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Tel: 617-738-5400
Fax: 617-738-8214
E-mail: ekaplansky@kaplansky.com |
John F. Koegel
Eastern Insurance Group LLC
233 West Central Street
Natick, MA 01760
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Tel: 508-620-3317
Fax: 508-651-4617
E-mail: jkoegel@easterninsurance.com |
Daniel T. Morse, CIC
Morse Insurance Agency, Inc.
285 Washington Street
North Easton, MA 02356
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Tel: 508-238-0056
Fax: 508-230-8367
E-mail: danmorse@morseins.com |
Dennis F. Murphy, III, CFP, CPCU, ARM, CLU
D. F. Murphy Insurance Agency, Inc.
50 Main Street
Hudson, MA 01749
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Tel: 978-568-8711
Fax: 978-567-6436
E-mail: dfmurphyiii@dfmurphy.com |
Tara Philbin
Philbin Insurance Group
220 Broadway, Suite 304
Lynnfield, MA 01940
Mailing Address: P.O. Box 591
Peabody, MA 01960
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Tel: 781-596-0033
E-mail: tara@philbininsurancegroup.com |
John R. Sweeney, CISR, CIC
John R. Sweeney Insurance Agency
56 Union Street
West Springfield, MA 01089
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Tel: 413-732-5465
Fax: 413-732-5450
E-mail: john@johnrsweeneyins.com |
Stephen Tarpey, CIC, CPCU
Tarpey Insurance Group, Inc.
347 Central Street, P.O. Box 990
Saugus, MA 01906
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Tel: 781-233-9050
Fax: 781-231-8151
E-mail: steve@tarpeyinsurance.com |
John Woods, Jr., CPCU
Thomas J. Woods Insurance Agency
20 Park Avenue, P.O. Box 2940
Worcester, MA 01613
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Tel: 508-755-5944
Fax: 508-791-9841
E-mail: jwoods@woodsinsurance.com |
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EXECUTIVE DEPARTMENT
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Francis A. Mancini, Esq.
President & CEO
fmancini@massagent.com |
Oversees all aspects of the association and service corporation. Coordinates lobbying efforts on Beacon Hill. Answers legal questions from members. |
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Kathleen C. Bardsley
Assistant to President & CEO
Assistant to VP of Government Affairs & General Counsel
Executive Director, MassAHU
kbardsley@massahu.org
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Assists the President with correspondence, inquiries, and requests. Handles communications and planning for board meetings. Assists VP of Goverment Affairs with correspondence and legislative matters.
Administers all aspects of the Massachusetts Association of Health Underwriters (MassAHU) including membership, board of directors and annual meeting. |
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COMMUNICATIONS DEPARTMENT
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Donna M. McKenna
Vice President of Communications
dmckenna@massagent.com |
Oversees all MAIA communications, including newsletters, bulletins, and promotional pieces. Assists members with questions on Registry procedures, private passenger auto insurance and Merit Rating. |
Kathy S. Cormier
Member Support Specialist
kcormier@massagent.com |
Responds to member requests for information on Registry procedures, personal auto issues, company financial ratings, and MAIA publications. |
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LEGAL DEPARTMENT
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Daniel J. Foley, Jr., Esq., CAE
Vice President of Government Affairs & General Counsel
dfoley@massagent.com
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Offers legal advice/assistance to members on insurance laws and regulations as well as general business legal matters. Reviews & monitors legislative/and General Counsel regulatory activities at both federal and state levels. Drafts legislation and lobbies on Beacon Hill. |
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FINANCIAL DEPARTMENT
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Patricia Loonie
Vice President of Finances
ploonie@massagent.com |
Manages all accounting and financial reporting for the service corporation. |
Christopher Kocur
Accounting Manager
ckocur@massagent.com |
Maintains membership data base and yearly dues billing, processes accounts payable and all association product orders. |
D. Ping Chen
Accounting Manager
dpchen@massagent.com |
Manages all accounting and financial reporting for the Number One Insurance Agency. |
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INFORMATION SYSTEMS DEPARTMENT
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Leo J. Fredette
Systems Administrator/ Consultant
lfredette@massagent.com |
Manages all aspects of the computer network and provides support for personal computer applications and hardware. Serves as outside consultant to members. Conducts technology-related seminars. |
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TECHNICAL AFFAIRS DEPARTMENT
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Irene Morrill, CPCU, CIC, CRM, CRIS, CPIW, LIA, ARM
Vice President of Technical Affairs
imorrill@massagent.com |
Instructor for CIC, CISR, basic, intermediate and advanced classes (personal & commercial topics); Convention speaker; Author of TECH Talk and answers TECH Online and TECH Hotline; Designs coverage seminars and Personal Lines P&S Training; Reviews & maintains resource materials |
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RECEPTIONISTS
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Jane Wennerberg
Receptionist |
Answers busy switchboard and greets public during the morning. |
Dina Pontolilo
Receptionist |
Answers busy switchboard and greets public during the afternoon. |
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EDUCATION DEPARTMENT
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Heather Kramer, CIC
Vice President of Training
hkramer@massagent.com |
Oversees all educational offerings. Manages and organizes the Five Star Designation program. Responds and services member inquiries. |
Debra White, CISR
Program Coordinator
dwhite@massagent.com |
Coordinates CIC program and In-House offerings. Responds and services member inquiries. |
Carol Nelson, AIAM
Program Coordinator
cnelson@massagent.com |
Coordinates closings of education program and maintains appropriate records. Responds and services member inquiries. |
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MARKETING DEPARTMENT
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Melinda B. Cordner, CAE
Vice President of Operations/
Marketing & Convention Services
mcordner@massagent.com |
Manages the day-to-day operations of the association. Oversees the design, production and mailing schedules of all marketing programs. Organizes and runs the annual convention. |
Sheron Gagnon
Marketing Assistant
& Trade Fair Manager
sgagnon@massagent.com |
Administers all product & subscription services. Assists Vice President with all meeting functions and the annual convention. Manages Trade Fair for the annual convention. |
Melissa Murphy, CIC
Marketing Specialist
mmurphy@massagent.com |
Acts as the marketing liaison for the Number One Insurance Agency and MassAHU. Assists in the design and production of marketing programs. Social Media lead. |
Emily B. Oliver
Designer
eoliver@massagent.com |
Creates and updates promotional material for print and electronic communications. |
Marc Emery
Print Production Specialist
memery@massagent.com |
Handles print production/copy center responsibilities. Coordinates shipping & receiving services. |
Roberto Castro
Custodian/Maintenance |
Responsible for classroom setup, cleaning and upkeep of the facility. |
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AGENCY SERVICES/ INSURANCE SERVICES DEPARTMENTS
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Ann Tobin, CISR, CIC
Agency Manager
atobin@massagent.com |
Responsible for the day-to-day operations of
The Number One Insurance Agency. |
Ellen Stoppel
E&O & Agents' Commercial
Umbrella Program Manager
estoppel@massagent.com |
Administers the Association's E&O and Penn National Commercial Umbrella Programs. |
Michelle St. Angelo, CISR
Agents' & Lawyers' E&O Program Manager
mstangelo@massagent.com |
Administers the Association's Agents' E&O and the Lawyers' Professional Liability Programs. |
Colleen Lahna
WC Program Manager
Liquor Liability Program Manager
clahna@massagent.com |
Administers the Association's Workers' Compensation and Liquor Liability Programs. |
Barbara Lobdell, CISR
WC Underwriting Manager
blobdell@massagent.com |
Underwrites the Association's Workers' Compensation Programs. |
Linda Hafner
RLI Program Manager
lhafner@massagent.com |
Administers the Associations' RLI Personal Umbrella and
Home Business Insurance Programs. |
Karen Tobin
WC & RLI Assistant Program Manager
ktobin@massagent.com |
Assists with quoting, data entry and mail processing for the Workers' Compensation and RLI Insurance Programs. |
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