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Insurance Markets Overview


Owned and operated by the Massachusetts Association of Insurance Agents (MAIA), the Number One Insurance Agency provides insurance products to the Independent Agents of Massachusetts for their agencies.  In addition, we provide access to several markets for their clients as well. To participate in our group insurance programs, you must be a member of MAIA (or your state association if out-of-state), have an active Brokers' Agreement and a Massachusetts license.

If you have any questions, please contact Ann Tobin, Agency Manager at 800-742-6363 or 
Coverage for Your Agency Coverage for Your Clients

Number One Insurance Agency, Inc.


As an agency owned and operated by the Massachusetts Association of Insurance Agents (MAIA), we're not just another MGA! We offer standard market products with top-rated carriers and the following opportunities to...
  • Round out client accounts with NO volume commitments;
  • Add additional revenue streams to your agency's bottom line;
  • Build a book of business with support from our team of Program Managers who always provide outstanding personal service.
If you have any questions, please feel free to contact us at 800.742.6363. Below are brief descriptions of our markets and the Program Managers who will be happy to assist you.

Meet our Team...

Ann Tobin
VP of Agency Services

Long Term Care- Coverage for you, your employees and client

Group Plans - Medical, Dental, Life & Disability coverage for you

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Judy Carlson
Assistant Agency Manager

Flood - Provide your clients with flood insurance coverage...excellent commissions on new and rollover business

Ellen Stoppel
Program Manager 

Donna Goncalves
Program Manager 

Employment Practices Liability - Coverage for claims brought against your agency for suits regarding wrongful termination, discrimination, sexual harassment and more.

Agents' Commercial Umbrella - Commercial Umbrella Insurance to go over your agency's existing commercial policies including your E&O!

Agents' E&O - We have multiple carriers for this IMPORTANT coverage that every agency MUST have.
Ellen handles members A-K and large accounts.
Donna handles members L-Z.

Michelle St. Angelo, CISR
Program Manager

Lawyers' E&O - Offer your lawyer clients a policy with top-quality coverage that is designed to protect them against both the typical and unique claims being asserted today.

Colleen Lahna
Program Manager 
Workers' Compensation - We have multiple markets for workers' compensation and offer friendly & efficient service. Colleen handles inquiries and questions about the program.

Liquor Liability & CGL Insurance - Offer your clients liquor liability, general liability, and property coverage for bars, grills, taverns, bowling alleys, clubs, restaurants, hotels, name a few and "Temporary Event" policies for weddings, private parties, etc.

Chris Kivior
RLI & Safeco Program Manager
RLI Personal Umbrella - Standalone policy offering personal liability protection up to $5 million over and above their existing underlying insurance policies - home, auto and boat coverage.

RLI Home Business - Standalone policy that provides more coverage than standard homeowner’s endorsements at a much lower price than a traditional Business Owner's Policy.

Toy Program - Coverage for Motorcycles, Off Road Vehicles (ATV, Golf Cart, Snow Mobile), Watercraft, Motorhome/Trailers, & Classic Cars with Safeco Insurance.

Karen Tobin
Assistant Program Manager 

Karen performs data entry, quoting, mail processing for almost all of our programs on a daily basis and performs as the back-up contact during staff absences.

Number One Insurance Agency, Inc. | Massachusetts Association of Insurance Agents
91 Cedar Street, Milford, MA 01757