The Massachusetts Workers' Compensation Rating and Inspection Bureau (WCRIB) no longer requires declination letters. They do, however, require the names of two (2) carriers unwilling to write the business.

If you must go to the pool:

• Use the new WC pool application available at the WCRIB website www.wcribma.org

Below is a list of carriers that we have used in the past and their contact information.

Chartis US Insurance Group
Previously: AIG/AIU Holdings
Rated A (Excellent) by AM Best

Customer Service Website for insureds to manage their account, report a claim and get loss runs: http://www.aig.com/Intellirisk_20_10011.html.

Billing & Customer Service Phone:  (800) 645-2259
Billing & Customer Service Fax:  (973) 331-8660
Claims:  To Report a New Claim (877) 399-6442 / To Inquire on an Exiting Claim (866) 642-5246
or online at http://www.aig.com/Intellirisk_20_10011.html.
Premium Audit Division:  (800) 341-5541

For Audit Disputes:  Insured or Agent can fax directly to Chartis Audit Department:  (908) 679-3031.  Then follow up by calling (800) 341-5541 to be sure that fax was received and if any additional information is needed.  Payment Plans are available for Chartis Audits – To apply, the insured must fax to the Collection Department at (973) 331-8588 the following information:  Policy Number, Audited Term, Insured’s Contact Information, Proposed/Reasonable payment plan.  Chartis will review and if accepted provide a promissory note for the insured to sign and return.

ACE USA
Rated A+ (Superior) by AM Best

Automated Billing Status Update: (877) 490-7427

Online Payments: Insured can make payments online with ACE from their checking account, debit card or credit card at the following address: www. acepaymentservices.com

Claims:
Reporting forms may be obtained from:
Department of Industrial Accidents
600 Washington Street
Boston, Massachusetts 02111

Copies of the reports may be mailed to:
ESIS
P.O. Box 6566
Scranton, PA 18505-6566

Or Faxed to: (800) 981-4375