Onboarding & Employee Development

Insurance & Business Skills: "My Agency Campus"
presented by New Level Partners

At My Agency Campus by New Level Partners, you'll find agency-focused learning solutions in the areas of Insurance Coverage, Business Skills Development, and Leadership. These online, on-demand programs combine audiovisual exercises and knowledge checks for measurable results. Each package includes four (4) months of access to the curriculum.

Here are just a few of the courses available through this program

  • Introduction to the Insurance Industry  
  • Commercial Lines (CL) Coverage Basics  
  • Personal Lines (PL) Coverage Basics  – includes an MAIA-exclusive module on MA Auto!
  • Combined Commercial Lines & Personal Lines Coverage Basics   
  • Business Communication Fundamentals  
  • Advanced Communication and Negotiation Skills  
  • Client Management Essentials  
  • Emerging Leaders Series  

Explore all the options at My Agency Campus!


MAIA is proud to have over 350 subscriptions with MyAgancy Campus


RiskSolutionsIQ™ – Comprehensive Commercial Training
presented by New Level Partners

With a sales orientation designed for producers & account execs, RiskSolutionsIQ is a one-stop solution for new P&C professionals to develop their risk assessment and coverage knowledge in the areas of Commercial Property, Commercial General Liability, and Workers Compensation.

Learn More and Register for the next RiskSolutionsIQ Session


Customized Tutoring & Mentoring
presented by MAIA instructors

Create your own learning experience with MAIA’s Tutoring & Mentoring Services — perfect for employees with little insurance knowledge. We’ll work with you to develop a training plan that fits your needs, taught by some of the best instructors available.

  • First, we’ll outline your short- and long-term training needs and wants.
  • Then, we’ll set up a time frame to get the training accomplished on your schedule.
  • Fees include professional instruction and all expenses except (if applicable) hotel accommodations and travel expenses. CEUs may or may not be available, depending on the program.

3-Hour Program (Minimum per day)

1–2 People: $350.00
Each Additional Person: $60
CEU fees are additional, if available

6-Hour Program (Working lunch, if needed)

1–2 People: $675.00
Each Additional Person: $100
CEU fees are additional, if available

For more details or to get started, contact Colleen Lahna, MAIA’s Education Program Coordinator, at 774-737-6145 (direct) or [email protected].


Licensing Exam Preparation
presented by MAIA instructors

Get ready to ace your Massachusetts insurance licensing exams with MAIA’s licensing review classes on Property & Casualty, Personal Lines, or Life, Accident & Health!

Classes include 4 to 6 weeks of self-study, followed by two days of classroom review.

We’ll send you the self-study material in your choice of electronic PDF or hard copy book. (You also have the option of purchasing a practice exam.) Next you’ll attend the review class in MAIA’s Milford training center. Then you’ll take the state examination at a Prometric test site!* When you pass, contact the Division of Insurance to apply for your producer’s license.

Click the class title for more information or to Register:

*Note: MAIA’s licensing classes are for pre-exam preparation and review only. You must sign up for the MA licensing exam separately through Prometric. Be sure to book your exam early, and select a date close to the final date of the prep course, so the material is fresh in your mind!