Accredited Insurance Lines Professional (AILP)

MAIA's Premier Designation Program for Insurance Agency Professionals

MAIA has developed a high-caliber educational curriculum for serious insurance agency professionals seeking to pursue a premier designation: Accredited Insurance Lines Professional (AILP). AILP courses are appropriate for Agency Producers, Account Managers, CSRs, Underwriters, Adjusters, or any insurance agency employee who wants to build a solid base of practical knowledge to facilitate their career performance and advancement.

AILP designations are available at three levels – the complete designation, which covers both Personal and Commercial Lines, and two monoline options:

  • AILP – Accredited Insurance Lines Professional [Complete]
  • AILP/PL – Accredited Insurance Lines Professional / Personal Lines only
  • AILP/CL – Accredited Insurance Lines Professional / Commercial Lines only

Calendar of Classes

What makes the AILP so different?

It's Flexible

  • Focus on Personal Lines and earn an AILP/PL
  • Focus on Commercial Lines and earn an AILP/CL
  • Or, do BOTH and earn the full AILP designation
  • Choose webinars or live classroom learning
  • A wide variety of classes can fulfill the yearly renewal requirement! 

It's Comprehensive

  • There are 2 levels of AILP classes 
  • Fundamental classes offer intermediate content
  • Core classes dive deeper into more complicated scenarios
  • You are not learning bits and pieces about insurance lines, you're getting the kind of detailed, need-to-know information you can use in servicing your clients!

It's a Win-Win-Win

  • Employees: Enhance your knowledge, confidence, and work performance while at the same time strengthening your career prospects.
  • Employers: Gain skilled and proficient insurance personnel who retain and attract clients through their capable daily interactions and communications. Errors and omissions may be reduced due to more knowledgeable and skilled employees.
  • Clients and Business Partners: Enjoy professional business relationships and peace of mind through contact with knowledgeable professionals.

Course Requirements

  • Participants should have at least two years’ experience in the field of insurance and have completed beginners’ insurance courses in the fundamental topics (or have a producer license).
  • The AILP curriculum includes both Fundamental* and Core** Courses. The complete designation (AILP) requires successful completion of all Fundamental PL and CL Courses AND all Core PL and CL Courses. A monoline designation (AILP/PL or AILP/CL) requires successful completion of all Fundamental and Core Courses in the desired line. Certain coursework completed for other designations or certifications may count toward your AILP designation.

Already Have Different Designation or Certification?

You may be able to skip some of the Fundamental Course requirements for an AILP designation!  View Exemption Criteria

Personal Lines (PL) Courses

AILP Fundamental: Homeowners Coverage

WHO SHOULD ATTEND:

This class is part of MAIA’s Accredited Insurance Lines Professional (AILP) program. AILP courses are appropriate for any insurance agency employee who wants to build a solid base of practical knowledge to facilitate their career performance and advancement — agency producers, account managers, CSRs, underwriters, adjusters, etc.

CLASS TOPICS:

A full day on the mechanics of the homeowners product:

  • Important definitions, review of Section I Coverages, additional coverages and perils

  • Certain Section I conditions such as insurable interest and loss settlement.

  • Section II coverages and exclusions.

AILP Fundamental: Massachusetts Personal Auto Coverage

WHO SHOULD ATTEND:

This class is part of MAIA’s Accredited Insurance Lines Professional (AILP) program. AILP courses are appropriate for any insurance agency employee who wants to build a solid base of practical knowledge to facilitate their career performance and advancement — agency producers, account managers, CSRs, underwriters, adjusters, etc.

CLASS TOPICS:

A full day on the mechanics of the homeowners product:

  • Eligibility for personal lines vs. commercial lines

  • Importance of personal injury protection, uninsured motorists coverage, property damage liability, optional bodily injury, underinsured motorist coverage and physical damage coverages

  • Important exclusions and problems for each of the coverages

AILP Core: Personal Residential Issues I

WHO SHOULD ATTEND:

This class is part of MAIA’s Accredited Insurance Lines Professional (AILP) program. AILP courses are appropriate for any insurance agency employee who wants to build a solid base of practical knowledge to facilitate their career performance and advancement — agency producers, account managers, CSRs, underwriters, adjusters, etc.

CLASS TOPICS:

  • Eligibility and business – Airbnb and other business issues and named insured and occupancy issues
  • Definitions creating problems such as residence premises, insureds or not, Insured location challenges
  • Other Section I Conundrums: Excluded property, Coverage D issues, debris removal questions, loss assessment problems and those pesky peril arguments of accidental discharge or sewer backup, earth movement, ice dam and/or water seepage

AILP Core: Personal Residential Issues II

WHO SHOULD ATTEND:

This class is part of MAIA’s Accredited Insurance Lines Professional (AILP) program. AILP courses are appropriate for any insurance agency employee who wants to build a solid base of practical knowledge to facilitate their career performance and advancement — agency producers, account managers, CSRs, underwriters, adjusters, etc.

CLASS TOPICS: 

  • Loss settlement problems such as R/C vs. Ordinance or law; Effect of Specified Coverage A vs. Additional limits of liability endorsements; Special Loss settlement endorsement

  • Waiver of Subrogation or not

  • Section II Exposures: Personal injury and social media, Toys, recreational vehicles owned or rented, Host liquor problems and the personal party, Vacations and watercraft, Aircraft issues – drones and traveling, How much loss assessment is enough

AILP Core: Miscellaneous Personal Issues

WHO SHOULD ATTEND:

This class is part of MAIA’s Accredited Insurance Lines Professional (AILP) program. AILP courses are appropriate for any insurance agency employee who wants to build a solid base of practical knowledge to facilitate their career performance and advancement — agency producers, account managers, CSRs, underwriters, adjusters, etc.

CLASS TOPICS:  

  • Condo issues that cause problems: Bylaws and limits; Master policies and deductibles; Special Form and property, loss assessment and loss of use Rented condos

  • Dwelling policy: DP-1 vs. DP-3 – identifying the major differences; Dwelling liability and personal injury; Short-term rental law

  • Miscellaneous issues such as cyber, identify theft, and mobile device control over home

AILP Core: Massachusetts Personal Auto Issues I

WHO SHOULD ATTEND:

This class is part of MAIA’s Accredited Insurance Lines Professional (AILP) program. AILP courses are appropriate for any insurance agency employee who wants to build a solid base of practical knowledge to facilitate their career performance and advancement — agency producers, account managers, CSRs, underwriters, adjusters, etc.

CLASS TOPICS:

  • General issues: MAIP vs. CAR vs. Voluntary eligibility; Customary operator vs. deferred operator; Named insured or not; TNC and other social media uses like Doordash, Turo, etc.

  • Identification of important issues such as “failure to furnish information, driving non-owned autos, benefit of UM/UIM and PUP, ailment, operator exclusion.

AILP Core: Massachusetts Personal Auto Issues II

WHO SHOULD ATTEND:

This class is part of MAIA’s Accredited Insurance Lines Professional (AILP) program. AILP courses are appropriate for any insurance agency employee who wants to build a solid base of practical knowledge to facilitate their career performance and advancement — agency producers, account managers, CSRs, underwriters, adjusters, etc.

CLASS TOPICS: 

  • Auto rental problems of: Long-term rental, loss settlement, rental contract requirements; MAP and vehicle types

  • General auto issues such as: Cancellation - After total loss and reasons carrier can cancel; “reasonable repairs and expenses” in a loss; Fault or not; Business use and problems in MAP; Waiver of deductible misinterpretation; Trailer or not  

  • Personal Umbrella Policy issues to identify such as: Business activity; auto regular use;

  • PUP and social media business risks such as TNC and Airbnb; C/C/C vs. underlying coverage; pollution vs. underlying

Commercial Lines (CL) Courses

AILP Fundamental: Commercial Auto Coverage

WHO SHOULD ATTEND:

This class is part of MAIA’s Accredited Insurance Lines Professional (AILP) program. AILP courses are appropriate for any insurance agency employee who wants to build a solid base of practical knowledge to facilitate their career performance and advancement — agency producers, account managers, CSRs, underwriters, adjusters, etc.

CLASS TOPICS: 

  • Eligibility vs. personal lines for individually owned business vehicles
  • Declaration Page importance of Item 2 covered auto section
  • Importance of symbols to create covered auto definition
  • Liability insuring agreement, insured definition, exclusions
  • Physical damage insuring agreement and exclusions
  • Important BAP endorsement such as Additional Insured, Massachusetts amendatory endorsement, etc.

 

AILP Fundamental: Commercial General Liability Coverage

WHO SHOULD ATTEND:

This class is part of MAIA’s Accredited Insurance Lines Professional (AILP) program. AILP courses are appropriate for any insurance agency employee who wants to build a solid base of practical knowledge to facilitate their career performance and advancement — agency producers, account managers, CSRs, underwriters, adjusters, etc.

CLASS TOPICS: 

  • Sources of liability
  • Occurrence vs. claims made
  • Who is the insured, or not?
  • Mechanics of aggregate limits
  • Coverage A insuring agreement, coverage territory and known occurrences
  • Coverage A exclusions such as contractual, pollution, auto, property damage, your work and product
  • Coverage B insuring agreement, personal and advertising injury definition, need for separate cyber and discrimination coverage
  • Coverage C medical payments insuring agreement and restrictions

AILP Fundamental: Workers Compensation Coverage

WHO SHOULD ATTEND:

This class is part of MAIA’s Accredited Insurance Lines Professional (AILP) program. AILP courses are appropriate for any insurance agency employee who wants to build a solid base of practical knowledge to facilitate their career performance and advancement — agency producers, account managers, CSRs, underwriters, adjusters, etc.

CLASS TOPICS: 

  • Independent contractor vs. employee
  • 3A vs. 3C vs. MA LOS
  • Part I benefits and what it doesn’t pay
  • Part II EL and third-party action over, dual capacity, consequential loss and exclusions
  • Important endorsements such as USLHW, Maritime, Voluntary Compensation, and waiver of our right to recover and when qualify for them
  • Addressing the leasing situation

AILP Fundamental: Commercial Property Coverage

WHO SHOULD ATTEND:

This class is part of MAIA’s Accredited Insurance Lines Professional (AILP) program. AILP courses are appropriate for any insurance agency employee who wants to build a solid base of practical knowledge to facilitate their career performance and advancement — agency producers, account managers, CSRs, underwriters, adjusters, etc.

CLASS TOPICS: 

  • General issues of valuing property ACV vs. R/C vs. functional
  • Co-insurance
  • Methods of writing specific, blanket and value reporting
  • Addressing the Building and Contents Coverage Form CP 00 10 – What’s building and BPP and what’s not
  • Additional coverages
  • Coverage extensions
  • Property conditions of vacancy and loss valuation
  • Cause of Loss Special Form CP 10 30
  • General exclusions, additional exclusions, and limitations of coverage

 

AILP Core: Commercial Liability Issues I

WHO SHOULD ATTEND:

This class is part of MAIA’s Accredited Insurance Lines Professional (AILP) program. AILP courses are appropriate for any insurance agency employee who wants to build a solid base of practical knowledge to facilitate their career performance and advancement — agency producers, account managers, CSRs, underwriters, adjusters, etc.

CLASS TOPICS:
  • “Who is an insured” issues such as why the request for CG 20 11 Managers or Lessors of premises?
  • Contractors, Owners, Developers issues such as CG 20 33, CG 20 10, CG 20 38, specified vs. automatic, what’s the difference? why the request for older editions vs. newer editions? what is “arising out of”?
  • AI vs. NI: Is there a difference?
  • Indemnity vs. AI status
  • Primary and non-contributory or not
  • Limits – How much is enough? amending the limits, designated project or premises, aggregate limit amendments, products and completed operations redefined and why
  • Miscellaneous issues such as statute of limitations vs. statutes of repose, waiver of subrogation provision vs. endorsement, wrap-ups and your client, certificate of insurance issues and problems

 

AILP Core: Commercial Liability Issues II

WHO SHOULD ATTEND:

This class is part of MAIA’s Accredited Insurance Lines Professional (AILP) program. AILP courses are appropriate for any insurance agency employee who wants to build a solid base of practical knowledge to facilitate their career performance and advancement — agency producers, account managers, CSRs, underwriters, adjusters, etc.

CLASS TOPICS:

  • Coverage A exclusions that cause problems such as:
    • Damage to property – operations vs. completed operations exclusions
    • Renting property – real or personal and damage to it
    • Improper use of damage to your work exclusion
    • Construction defect or not
    • Pollution coverage not exclusion
    • Liquor liability and BYOB
    • Auto coverage in the GL
    • Drones and finding coverage
  • Exclusionary endorsements to beware of:
    • Excluding specifics, Amendment and limitation endorsements that are exclusions in disguise
  • >Exclusions reminding us to buy other policies such as EPLI and Cyber

 

AILP Core: Commercial Property Issues

WHO SHOULD ATTEND:

This class is part of MAIA’s Accredited Insurance Lines Professional (AILP) program. AILP courses are appropriate for any insurance agency employee who wants to build a solid base of practical knowledge to facilitate their career performance and advancement — agency producers, account managers, CSRs, underwriters, adjusters, etc.

CLASS TOPICS: 

  • Knowing how to amend property when you need to:
    • Additional covered property endorsement for excluded property
    • Property not covered endorsement to avoid duplication
    • Specific property endorsements for certain property types such as signs, antennas, landscaping
    • New options for tenants and building items
    • Drones
  • Endorsements affecting loss settlement such as:
    • manufacturers selling price
    • margin clause
    • value reporting form
    • ordinance or law and debris removal
    • vacancy change options
  • Adding other interests – loss payable or adding building owner
  • Business income issues
    • Coinsurance
    • Described premises or not
    • BII time period exclusion
    • BII form vs. BII in BOP
    • Amending the period of restoration
    • Dependent property consideration
    • BII and loss to vehicles
    • Drones and BII

     

AILP Core: MLIS EPL Understanding the Exposures and Insurance Coverage (IRMI course presented through MAIA)

WHO SHOULD ATTEND:

This class is part of MAIA’s Accredited Insurance Lines Professional (AILP) program. AILP courses are appropriate for any insurance agency employee who wants to build a solid base of practical knowledge to facilitate their career performance and advancement — agency producers, account managers, CSRs, underwriters, adjusters, etc.

CLASS TOPICS:

This course is part of the core curriculum for the following designations:

    Management Liability Insurance Specialist — MLIS®
    Accredited Insurance Lines Professional – AILP or AILP/CL

    Each designation course is independent of the others and you may complete them in any order you choose.

    This course is designed to give a moderately experienced insurance person a detailed look at:

    • Liability exposures that give rise to employment-related claims, and
    • Insurance policies that have been developed to cover these exposures.

    The first part of the course begins by describing the most important common law (i.e., law based on judicial decisions) exposures to employment litigation, and continues by discussing the leading statutory exposures to such claims.
    Next, the underwriting of Employment Practices Liability (EPL) insurance is analyzed, followed by a description of methods to control employment claims. The first part of the course concludes by examining the various sources of EPL insurance coverage.

    The second part of the course takes a detailed look at the specific coverage terms within EPLI policy forms, including covered persons/organizations and covered acts provisions. Next, it discusses third-party liability coverage, along with “damages” and “claim” definitions. Claims management, defense cost, and “special conditions” are also described.

    TO REGISTER: GO TO THE MLIS SECTION HERE

    AILP Core: MLIS Cyber and Privacy Liability Exposures and How to Insure Them (IRMI course presented through MAIA)

    WHO SHOULD ATTEND:

    This class is part of MAIA’s Accredited Insurance Lines Professional (AILP) program. AILP courses are appropriate for any insurance agency employee who wants to build a solid base of practical knowledge to facilitate their career performance and advancement — agency producers, account managers, CSRs, underwriters, adjusters, etc.

    CLASS TOPICS:

    This course is part of the core curriculum for the following designations:

      Management Liability Insurance Specialist — MLIS®
      Accredited Insurance Lines Professional – AILP or AILP/CL

    Each designation course is independent of the others and you may complete them in any order you choose.

    Companies that use e-mail, operate a website, take orders online (and collect customer data in the process), participate in social media activities, or engage the services of a cloud provider are exposed to significant potential first-party property and third-party liability claims. This course takes a look at the types of exposures companies face and provides a detailed review of the kinds of policy forms that have been designed to cover these exposures.

    The major areas this course addresses include:

    • 10 key areas of confusion inherent in cyber and privacy coverage, beginning with the fact that it is referred to under different names by different insurers
    • 3 major types of third-party liability losses and the eight major types of first-party property losses that result from cyber and online activities loss
    • Various loss control measures that can be applied to eliminate, or at least reduce, the extent to which a business can be financially impacted by these loss exposures
    • The most important exclusions found within cyber and privacy forms, including how different insurers’ versions of the exclusions vary, and how such differences impact the scope of coverage the policies provide.

    TO REGISTER: GO TO THE MLIS SECTION HERE

    *Fundamental Courses: Intermediate-level courses that address and reinforce essential information necessary to tackle the daily needs and issues in the average consumer’s insurance portfolio. Fundamental Course requirements may be waived for certain participants. View Exemption Criteria.

    **Core Courses: Intermediate- to advanced-level courses that enhance the participant’s understanding of common problems and issues, building their insurance knowledge and expertise over both competitors and coworkers. 

    Course time runs 8:00 am to 4:00 pm., including a one-hour essay exam at the end, centered on material presented that day.

    Timing Requirements

    • To earn the complete AILP designation, when taking both PL and CL courses at the same time, all required coursework must be completed within six (6) years.
    • To earn a monoline designation (either AILP/PL or AILP/CL), all required coursework must be completed within four (4) years.
    • Once an AILP designation has been obtained, you can immediately use the designation.
    • You may obtain one monoline designation first and then add on the other to reach the complete designation.

    Update Requirements

    To retain the ability to utilize the designation, the designee must perform a yearly update requirement which can include any Construction Risk and Insurance Specialist (CRIS), Management Liability Insurance Specialist (MLIS), or intermediate/advanced commercial or personal lines course offered through or by MAIA and designated as qualifying.

    Start DateEvent NameCEUCityPrice*Register
    6/24/2021AILP Core: Massachusetts Personal Auto Issues I7WEBINAR, $155Register Now
    7/15/2021AILP Fundamental: Commercial General Liability Coverage7WEBINAR, $155Register Now
    7/19/2021AILP Core: Massachusetts Personal Auto Issues II7Milford, MA, $155Register Now
    7/28/2021AILP Fundamental: Commercial General Liability Coverage7Milford, MA, $155Register Now
    9/1/2021AILP Core: Massachusetts Personal Auto Issues II7WEBINAR, $155Register Now
    9/9/2021AILP Core: Commercial Property Issues7WEBINAR, $155Register Now
    9/14/2021AILP Core: Personal Residential Issues II7Westport, MA, $155Register Now
    9/21/2021AILP Core: Commercial Property Issues7Milford, MA, $155Register Now
    9/23/2021AILP Core: Personal Residential Issues II7WEBINAR, $155Register Now
    9/28/2021AILP Core: Personal Residential Issues II7Milford, MA, $155Register Now
    9/30/2021AILP Core: Commercial Property Issues7Chicopee, MA, $155Register Now
    10/5/2021AILP Fundamental: Homeowners Coverage7WEBINAR, $155Register Now
    10/6/2021AILP Core: Commercial Liability Issues II7Milford, MA, $155Register Now
    10/13/2021AILP Core: Commercial Liability Issues II7Westport, MA, $155Register Now
    10/20/2021AILP Core: Commercial Liability Issues II7WEBINAR, $155Register Now
    10/22/2021AILP Fundamental: Homeowners Coverage7Milford, MA, $155Register Now
    11/3/2021AILP Fundamental: Commercial Auto Coverage7WEBINAR, $155Register Now
    11/4/2021AILP Fundamental: Homeowners Coverage7Plymouth, MA, $155Register Now
    11/9/2021AILP Fundamental: Commercial Auto Coverage7Milford, MA, $155Register Now
    11/16/2021AILP Fundamental: Commercial Auto Coverage7Tewksbury, MA, $155Register Now