This program trains customer service representatives who handle automobile insurance on fraud recognition and claim reporting. The information will provide an overview of the impact of fraud on the insurance market and show how producers and staff can assist in the fight against fraud. This course meets the State Mandated Fraud Training Requirement.
State Mandated Training Requirements:
WHO: Under the Assigned Risk Plan, ALL agencies will be considered an assigned risk producer (ARP). As such, ALL agencies are subject to this training. The Division of Insurance has also stated that this training applies to both personal and commercial line employees.
WHY: As stated in MAIP Rule 31 – All employees who process Automobile policies are required to attend a fraud class by January 16, 2008. The rule itself states:
B. Ongoing Assigned Risk Producer Requirements and Responsibilities 14. The ARP and his or her employees will be required to receive training on claims reporting and fraud recognition. For current ARPs and employees, such training must be completed within six (6) months of the initial implementation of MAIP. For new ARPs, such training must be completed within six (6) months of certification by the Governing Committee or its designee to immediately submit motor vehicle insurance policies for placement in the MAIP with an ARC or LADC. For new employees, such training must be completed within six (6) months of hire.
**NOTE: The STATE MANDATED Fraud Prevention Training will be REQUIRED for ALL Security Administrators per the MA Division of Insurance.**
||Begins 30 minutes prior to the class start time
||9:00 am to 12:00 pm
||Members: $75/ Non-Members: $150