Licensing Study Guides/Tutorial Exams / AAI Self-Study

Number One Newsletter Archive

On-Site Training
Professional Training Programs brought to your ...

On-Line / Self-Study Options
CE through online platforms

Listing Service for MAIA Members interested in ...

Informative much more!

Personality Assessment Testing

Career Resource Center

WAHVE Staffing Solution!
Qualified retired insurance professionals ...

Tutoring & Mentoring Services
designed for your agency's needs...


Fireman's Fund Insurance Company (a company of Allianz) E&O Program

This program is available to Massachusetts Agents ONLY.
E&O Insurance coverage for independent insurance agents

We know that your agency’s E&O policy is one of the most important coverage you will purchase for your agency and MAIA considers that when selecting the carriers we work with.  The Number One Insurance Agency, Inc. is the number one seller of Agents’ E&O for Massachusetts agents and brokers.  We have long term relationships with the leading E&O carriers in the country and work with them on both a state and national basis.  As MAIA’s insurance agency – this relationship strengthens the MA Independent Agent – with a joined voice of our state’s unique concerns and items of importance when it comes to Coverage, Service and Claims.

Let us work with you to ensure that you have the coverage you need!

Fireman's Fund Insurance Company (A company of Allianz)
(Rated A+ " Superior"  by A.M. Best)

Applications When to Submit
New Business Application
All New Business
Renewal Application All Renewal Business

E&O: Agency Mergers & Acquisitions
If you are considering selling your agency, purchasing another or merging, we urge you to review your E&O needs BEFORE the transaction takes place.  Each E&O Carrier has slight policy differences and requirements that you should review whether you are the buyer or the seller!

We also suggest two items published by the Big “I” Professional Liability Team:

  1. Mergers & Acquisitions Checklist
  2. Buying, Selling and Merging an Agency--What Should You Do?

Please feel free to contact us with any questions & to update your coverage, when applicable.

For information & submission, contact our E&O Department at the Number One Insurance Agency at 1-800-742-6363 or email or



Billing Information:

The FFIC commercial billing department is very helpful and eager to assist you with general billing questions, change of address, invoice questions and more. They can also take payments over the phone via check, MasterCard or Visa — no fee required.

To reach the FFIC commercial billing department, call
800-527-5787 or email Monday through Friday, 7 a.m.-7 p.m. CT.

Loss Control Guidelines and E&O Class Schedule

Claims Information:

As a Fireman’s Fund agents E&O insured you have direct access to members of the FFIC claims management team. If you would like to discuss a potential claim or have general questions regarding claims handling, an experienced Fireman’s Fund staff is available for assistance. Contact Judi Hogan (312-456-5025) for assistance.

How to report a claim, suits or incidents: 
Notice of any claim, suit or circumstance, which you think may give rise to a claim, should beprovided to Allianz Global Corporate & Specialty (AGCS) as soon as possible (this includes subpoenas for records). There are several ways to accomplish this:

You will be contacted by an Agents E&O specialist within 24 hours of receipt. Start gatheringpertinent information, such as agency agreements, correspondence, notes, coverage positionletters from the carrier and any underlying policies.

Please do not take any preliminary statements from your staff or permit any of your staff todiscuss the claim with the client or his/her attorney before discussing the matter with theclaims specialist from AGCS.

NOTE: If you have a general claims inquiry, or would simply like to discuss a potential claim orother claim matter, please call:

 Michael Ostler 312-456-7459
Shehla Qureshi 678-393-2619

If you have a claim or incident to report: 
Although we would be happy to assist, the Number One Insurance Agency, Inc. is not responsible for claim handling or reporting claims to the insurance company.  Please refer to your policy documentation for instructions on reporting claims.  As always, free to call us if you have any questions.

Consider purchasing a Commercial Umbrella to go over your E&O... Find Out More!