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MAIA Podcasts

Welcome to Massagent NOW Podcasts
What's a podcast? A podcast is a free audio/video program that you can subscribe to through an RSS feed. Episodes are available to play on your computer or on a mobile device.
Listen with the player below, watch the videos (when available on youtube) and be sure to
subscribe to receive automatic updates each time a new episode is released:
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Episode 5:
Released 7/7/15
RMV Modernization
with Erin Deveney, Interim Registrar of Motor Vehicles,
MA Department of Transportation

audio link  
In the 3rd installment of this 4-part series, Registrar Deveney talks about key items agents will be interested in regarding the RMV Modernization project.
  • New 'My RMV Account' which will provide customers with license and registration info, real time status update, the ability to manage personal information, and more.
  • Eye test screenings will be able to be sent on-line from eye care professionals.
  • Case management system that will allow customer interactions to be managed and tracked internally.
  • Additional EVR transactions including duplicate title, registration reinstatements, plate swaps, registration amend, and duplicate registration plate return receipt.
    .........and more
Please contact RMVM Communications Lead Susan Butler with inquiries about this process at

Thanks for listening to the Episode 5 of the Massagent NOW Podcast. A new way for Massachusetts agents to get the latest in insurance, business and legislative information. At approximately 10 - 20 minutes in length, you'll find "bite-sized" pieces of topical information that you can take on the go. Listen in an audio only format or watch the video series on our youtube channel.  Let us know what topics you'd like to hear next. Contact Melissa at

The content in the Massagent NOW Podcast is designed to provide accurate and authoritative information regarding the subject matter covered. It is provided with the understanding that the presenter is not engaged in rendering legal, accounting or other professional service. If legal advice or other expert assistance is required, the services of a competent, professional person should be sought.

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